Part-time Sales Administrator – Part Time – Cranbrook

Part-time Sales Office Administrator

Location: Cranbrook

Salary: £30k – £35k pro rata

Hours: Part-time onsite

Industry: FMCG

Are you a confident and detail-driven administrator looking to support a busy commercial team within a fast-paced food production environment? We are working with a leading UK food manufacturer who are seeking a Sales Office Administrator to join their growing team.

The Opportunity:

You’ll be responsible for ensuring the efficient running of the sales order function – processing and amending customer orders, handling stock queries, raising credit notes, managing pricing updates and providing general administrative support to the commercial team.

Key Responsibilities:

* Processing customer orders received via email and telephone

* Amending orders and communicating changes internally

* Completing and coordinating stock transfers

* Resolving customer stock queries in a timely manner

* Generating and issuing invoices and credit notes

* Processing pricing amendments when required

* Matching proof of delivery (PODs) to delivery notes and escalating issues

* Assisting with product code creation and system set-up

* Liaising with commercial and logistics teams

* Running weekly sales reports for senior management

* Handling customer enquiries and managing the sales inbox

* Supporting the Commercial Sales and Account Management teams with ad-hoc admin

What You’ll Need:

* Previous experience in a similar sales support, customer service, or administrative role – ideally within food/FMCG or a production-led environment

* Strong IT skills – confident using systems like Sage, Web EDI, Trade XP or similar (training provided)

* Excellent organisational skills and high attention to detail

* Strong communication skills, both written and verbal

* Ability to work under pressure and manage multiple tasks efficiently

Why Apply?

* Be part of a long-established, values-led manufacturing business

* Supportive and close-knit team culture

* A varied, busy role with autonomy and visibility within the wider business

Salary: £30000 – £35000/annum

Job Type: Part Time

Location: Cranbrook, Kent