Customer Services
Customer Care Agent
Earlstree Industrial Estate, Corby
23 hours per week
Looking for a rewarding part-time role in customer care? Join our client’s small but busy team as a Customer Care Agent, where every call matters, and your multitasking skills will shine!
Your Role:
As part of a close-knit team, you’ll deliver exceptional service to new and existing customers, handling both inbound and outbound calls with professionalism and care. Your key responsibilities include:
* Building relationships over the phone to attract new customers and retain existing ones.
* Promptly contacting new enquiries to foster strong connections.
* Accurately logging orders and maintaining an up-to-date customer database.
* Supporting marketing campaigns and communicating customer feedback to Head Office.
* Following company workflows to ensure efficiency and consistency.
What You’ll Bring:
* A caring and professional telephone manner, especially with older customers.
* Strong organisational skills and the ability to multitask effectively.
* Proficiency in data entry and maintaining accurate records.
* Competent computer skills and a proactive, team-player attitude.
Shifts:
This permanent part-time role offers a structured schedule:
* Monday & Tuesday: 1 pm – 5 pm
* Wednesday to Friday: 10 am – 3 pm
We Welcome Applications From:
We encourage applications from individuals with experience in similar roles, such as:
* Customer Service Representative
* Call Centre Agent
* Client Relationship Specialist
* Customer Support Advisor
* Sales Support Administrator
Why Join Us?
* Be part of a supportive, friendly team where your contributions make a real impact.
* Enjoy a manageable work-life balance with part-time hours.
Salary: £11.44 – £12/hour
Job Type: Permanent, Part Time
Location: Corby, Northamptonshire
To apply for this job please visit www.cv-library.co.uk.