What’s the role about?
Is communication your thing?
Are you looking to get into an office based role?
Ready to have your evenings and weekends free?
Full Time, Permanent
Salary: up to £19,000 per annum + annual company bonus + pension
Working: Monday to Friday, 35 hours per week
Location: Didcot area, Oxfordshire (OX11)
Retail Active are looking for a motivated and energetic individual who thrives in a busy environment focused on customer service and communication. You will be part of our operations team within Mystery Shopping and will be comfortable working to tight deadlines. The best part? You don’t need any experience!
You will be responsible for:
Ensuring each Mystery Shopping assignment is completed to standard and on time
Ownership of designated territory including scheduling and sourcing Mystery Shoppers
Actively managing budgets to ensure efficiency and yet still be rewarding for Mystery Shoppers
Monitoring quality of Mystery Shopper reports and work
You will have:
Strong communication skills and highly organised
Ability to work to tight deadlines whilst ensuring the standard of service provided is second to none
Good “can do” attitude, prepared to go the extra mile
Computer skills including in Microsoft Word and Excel
In return we will offer you:
Full training and ongoing support to enable you to fulfil your role to the best of your potential
Great career opportunities
A fun working environment where performance & success are really rewarded
Benefits include: Enhanced pension, life assurance, enhanced paternity and maternity leave, Perkbox and Taste Card
If you would like to be part of our success, please apply today.
Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.
More about us…
Retail Active are a dynamic, fast paced organisation growing quickly in a highly competitive market. Our clients include world famous brands, international retail organisations and well known high street companies. For them customer perception is fact and to provide that insight we create tailor made mystery shopping improvement solutions.
Our mystery shopping programmes are dedicated to help increase customer satisfaction, boost sales performance and build staff competence, resulting in increased profitability.
Job Type: Part Time
To apply for this job please visit www.cv-library.co.uk.